AXA Health

Question 1

I had ActivePlus store credit and am expecting a Love2Shop e-gift voucher, when will I receive it?

Answer

Love2Shop e-gift vouchers will be sent to your email address in early December. The Love2Shop e-gift voucher will be redeemable online.

Question 2

I had an ActivePlus gift card can I still use it?

Answer

Please contact our customer service team to discuss you gift card on customer.services@myactiveplus.com

You will need to provide you gift card value and reference number.

Question 3

I have a faulty item that I bought on ActivePlus, what can I do?

Answer

More details on your options can be found on our terms and conditions and delivery and returns pages. Or contact our customer service team on customer.services@myactiveplus.com

Question 4

I purchased a health insurance plan directly with AXA Health. How do I redeem my free gift with my promo code?

Answer

AXA ActivePlus